Privacy Policy

Eskmuir Properties Ltd and all of its subsidiary companies within the group (“Eskmuir Group”) are committed to protecting and respecting your privacy.

This Notice provides information to you about the basis upon which any personal data collected from you, or that you provide, will be processed.

In this privacy policy, the terms “we“, “our“, “us” are used to refer to Eskmuir Group and Diversified Property Fund for Charities (DPFC).

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by corresponding with us by phone, e-mail or otherwise and includes information you provide when you have:
    • entered into a lease or other contract with us;
    • provided goods or services to us;
    • invested in debt or equity of Eskmuir Group or DPFC;
    • provided us with information requested by us for the verification of your identity; and
    • when you report a problem with our site.

    The information you give us may include your name, address, e-mail address, phone number and any comments or information you provide.

    • Information we collect about you. We do not collect information from you automatically from visits to our website.


    We use information held about you in the following ways:

    • Information you give to us. We will use this information:
      • to carry out our obligations arising from any agreements entered into between you and us and to provide you with the information and services that you request from us;
      • to provide you with marketing information about Eskmuir Group or investment in DPFC; and/or
      • to notify you about changes to services.
    • Information we collect about you. We have no such information so do not use it.
    • Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).


    Data protection laws require that we meet certain conditions before we are allowed to use your data in the manner described in this privacy policy. We take our responsibilities under data protection laws extremely seriously, including meeting these conditions. To use your personal data, we will rely on the following conditions, depending on the activities we are carrying out:

    • Consent: We may provide you with marketing or other information where you have provided your explicit consent for us to do so;
    • Contract: We may need to fulfil obligations contained in a contract with you or your employer, or because you or they have asked us to take specific steps before entering into a contract;
    • Legal obligation: we may need the data to comply with the law (not including distinct contractual obligations);
    • Legitimate interests: To use your personal data for any other purpose described in this privacy policy, we will rely on a condition known as “legitimate interests”. It is in our legitimate interests to collect your personal data as it provides us with the information that we need to provide our services to you more effectively. Effectively, this requires us to carry out a balancing test of our interests in using your personal data (for example, in order to provide you with the information and services that you request from us), against the interests you have as a citizen and the rights you have under data protection laws (for example, to not have your data sold to third party marketing companies without your knowledge, or store your personal data in insecure or unstable countries or regions). The outcome of this balancing test will determine whether we can use your personal data in the ways described in this privacy policy. We will always act reasonably and give full and proper consideration to your interests in carrying out this balancing test.

    There is no obligation upon you to provide us with any information. If you provide information to us we will be better able to provide any information or services.


    When your data is no longer required for the purposes listed above, we will delete it as soon as possible but, in any event, within 10 years.


    We may share your personal information with any member of the Eskmuir Group.

    We will only disclose your information to:

    • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
    • members of the Eskmuir Group and third party suppliers and service providers for the purposes listed under HOW WE USE YOUR INFORMATION above;
    • law enforcement or fraud prevention agencies, as well as our legal advisers etc.

    We will disclose your personal information to third parties:

    • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
    • if we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us will be one of the transferred assets;
    • in order to enforce or apply our website terms of use;
    • to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and
    • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or regulatory requirements, or otherwise for the prevention or detection of fraud or crime.


    The information held about you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). It may also be processed by staff operating outside the EEA who work for one of our suppliers. This includes staff engaged in, among other things, the processing of your payment details and the provision of support services. We will take reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Eskmuir Group; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


    You have a number of rights under data protection law in relation to the way we process your personal data. These are set out below. You may contact us using the details on our site (or by contacting us directly – details below) to exercise any of these rights, and we will respond to any request received from you within one month from the date of the request.

    Please address any questions, comments and requests regarding our data processing practices to


    Right 1 A right to be informed about collection and use of personal data held by us about you.
    Right 2 A right to access personal data held by us about you.
    Right 3 A right to require us to rectify any inaccurate personal data held by us about you.
    Right 4 A right to require us to erase personal data held by us about you. This right will only apply where (for example): we no longer need to use the personal data to achieve the purpose we collected it for; or where you withdraw your consent if we are using your personal data based on your consent; or where you object to the way we process your data (in line with Right 6 below).
    Right 5 A right to restrict our processing of personal data held by us about you. This right will only apply where (for example): you dispute the accuracy of the personal data held by us; or where you would have the right to require us to erase the personal data but would prefer that our processing is restricted instead; or where we no longer need to use the personal data to achieve the purpose we collected it for, but you require the data for the purposes of dealing with legal claims.
    Right 6 A right to receive personal data, which you have provided to us, in a structured, commonly used and machine readable format. You also have the right to require us to transfer this personal data to another organisation, at your request.
    Right 7 A right to object to our processing of personal data held by us about you (including for the purposes of sending marketing materials to you).
    Right 7 Where relevant, a right to object to automated decision making and request for human intervention in decision making or profiling.


    If you have any concerns regarding our processing of your personal data, or are not satisfied with our handling of any request by you in relation to your rights, you also have the right to make a complaint to the Information Commissioner’s Office. Their address is:

    First Contact Team
    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    SK9 5AF



    Any changes to this privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this privacy policy.